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HealthSpace

HealthSpace is a free, secure online personal health organiser. It can help yuoiu to manage your health, store important health information securely, or find out about NHS services near you.

Anyone living in England, aged 16 or over, with a valid email address can register for a HealthSpace account.

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Guide to Health Services - Age UK

Primary care services are provided by the National Health Service (NHS) to meet basic health care needs. They are aimed at keeping people healthy and at treating routine injuries and illnesses. Primary care is also referred to as family health services. It is provided in the community, by people you normally see when you first have a health problem. This includes family doctors, community nurses, opticians, dentists, pharmacists and therapists. You can find out where your nearest primary care service is by logging on to NHS Direct at www.nhsdirect.nhs.uk or to NHS Choices at www.nhs.uk NHS Choices provides information on where to find your local hospital, dentist and doctor. It also gives information on common conditions and treatments.

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NHS Choices

You can use the website to find GPs, opticians, dentists etc.  It provides information on a range of medical conditions and information for carers.  Some information is available in other languages and the site includes videos.

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A guide to health care services

This guide brings together all the essential information a person with MS needs to smooth the path of care from the time before diagnosis is made.

It sets out what to expect from the services which the NHS provides - at home and locally or in hospital and how to use them. It provides a who does what? of health care professionals and NHS organisations. It explains continuing care, medical records and self-management courses.

There is a section of the most frequently asked questions about the services and another on dealing with problems or complaints about them.

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NHS healthcare for people with M.E.

This information sheet is for people with M.E. (also known as Chronic Fatigue Syndrome or CFS). It explains what help is available from primary and secondary care and how to make the most of this. For information on healthcare for children see

Further Informationat the end.

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Specialist MS centres and specialist neurologist teams

The first recommendation of the NICE MS Management Guidelines states that everyone with MS should have access to specialist neurological services when they need them. However, for many this can be a hit and miss experience. In the hope of improving this situation, to provide guidance for individuals and to help primary care staff ensure appropriate referrals, the MS Trust has drawn up a list of all the specialist centres in the UK and the neurologists within those centres.

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Nottinghamshire Healthcare

Nottinghamshire Healthcare is one of the country's leading mental health and learning disability service providers.

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NHS Direct

Offers information and advice on a variety of health issues

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Nottinghamshire Adult CFS/ME Service (Mild/Moderate)

The overall purpose of the CFS/ME service is to help those diagnosed with CFS/ME develop appropriate strategies for managing their symptoms and improve their quality of life.

A self-help approach is encouraged and therefore success depends on the individual with CFS/ME becoming an active participant in their treatment.  The service we offer is based on the principles of cognitive behaviour therapy, graded exercise and activity management as recommended in NICE (National Institute for Clinical Excellence) guidelines 2007.

What do we offer?

Diagnosis will have been made in most cases by your GP/consultant.  Therefore no further investigations will be offered by the service.

You will be offered an assessment by the team.  This is an opportunity to look at how you are currently managing your fatigue and whether the self management approach that we offer would be helpful to you.

Following assessment you may be offered the option of a group programme or individual sessions.

To access the service it is necessary that you are able to attend for assessment and treatment and be able to get around by yourself and look after your own physical needs.  At present we are unable to offer a domiciliary service.

The group programme

The programme runs once a week on Tuesdays or Thursdays from 9.30am to 12noon over an eight week period at a community venue.  This is followed by a review session eight weeks after the group finishes.  The content of the programme covers all the topics listed but also offers the opportunity to share experiences with others who have CFS/ME.  Individual sessions will be tailored to suit the individual's needs from the topics listed.

What topics do we cover?

  • What is CFS/ME and what are the effects on my lifestyle?
  • How can pacing, graded activity and planned rest help me better manage my daily activity?
  • Sleep management
  • Diet and CFS/ME
  • How can I exercise with CFS/ME?
  • Relaxation strategies
  • Stress management
  • Exploring thoughts and feelings and how to manage them
  • Effective communication
  • Memory and concentration strategies
  • Managing set backs/relapses

 What happens after treatment?

Following either individual or group sessions you will have the option of two further contacts with the team within a year of your initial assessment if you need them.

Referral

Referral is via GP.  To get copies of the referral form please contact the service.

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Chatsworth Centre

This is a consultant led specialist unit providing in-patient and some outreach neuro-rehabilitation services for adults aged 16 years and over. Facilities available in the hospital include:

  • Pleasant Day rooms which have TV, music centre and reading material.
  • Dining area within the dayroom, where a selection of meals is offered. Beverages and lights snacks are available throughout the day. Special diets are catered for.
  • Chaplaincy service, including the multi-faith Pilgrim Centre, which patients and visitors are welcome to access for spiritual and religious needs, or to use as a quiet area to reflect and ensure privacy.
  • Voluntary Service tea lounge and shop. Patio area and garden area, where patients can sit outside with visitors.
  • A public telephone is situated in the main corridor.
  • Newspapers available
  • Options Restaurant serving hot meals and hot and cold snacks from 9am to 6pm.  Open to staff, patients and visitors.
  • Post is delivered and collected from the ward daily and stamps are available from the tea lounge.
  • A facility is available in the general office for safe custody of cash or valuables. However, patients are advised to restrict the amount of property and cash brought into the hospital.
  • No Smoking policy anywhere on site.

Chatsworth operates an open visiting policy, but we ask visitors to respect the needs of all patients within the unit and try not to visit before 10 am or after 9 pm.

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Patient Advice and Liaison Service

The Patient Advice and Liaison Service (PALS) is about making sure that as a patient, relative or carer you have someone to turn to for on the spot help, advice and information. Your first point of contact will usually be front line staff such as a nurse, receptionist or therapist who will have a vital role in helping you find your way around the NHS.

However if front line staff are unable to resolve your issues on the spot you can ask to speak to any member of the PALS team. The PALS team will

Listen Provide a confidential listening and support service for any concerns that patients, their relatives and carers may have

Inform Provide information about NHS treatment and services provided

Advise Provide immediate advice on how to resolve queries and advise on voluntary agencies offering help and support

Help Help patients, their relatives and carers find their way through the NHS

Involve Provide information about how patients and the public may become involved in the planning and development of NHS services

It should be noted that PALS is an advice service that does not replace the formal NHS Complaints Procedure. Should the Patient Advice and Liaison Service be unable to resolve your enquiries then you may wish to take the matter further via the formal NHS Complaints route.

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East Midlands Ambulance Service

Our frontline teams of Community Paramedics, Technicians, Nurse Advisors, Emergency Care Practitioners, not forgetting the services of First Responders, and volunteer lifesavers are ready day or night to respond to an emergency.

Specially trained staff in our emergency Control centres are on standby waiting to find out what’s wrong with the patient, where they are and to dispatch the most appropriate response when you dial 999. In many cases, they also provide medical advice to callers - so patient care begins right away.

Then there’s our specialist Cave Rescue Team who descend into the darkest recesses of the Peak District to help injured or trapped potholers, cavers and walkers. And if you’ve ever been to a rock concert or football match, you may have come across our Events Team. Since 2002 they’ve provided Paramedic cover at a wide range of public and sporting events across the East Midlands and UK.

Patient Transport Services (PTS) are also an extremely important part of our activities. We make more than 5,000 journeys a day to a range of destinations, including hospital outpatients departments and day care centres. We also provide non-urgent transfers between hospitals, and routine discharges and admissions. The patients who travel with us are those who, because of their medical condition, would be unable to use another means of transport. A programme is currently underway to ensure that all EMAS staff are provided with dementia training as mandatory. Did you know EMAS also provides first aid courses for the public, voluntary organisations and businesses within the public and private sector?

IN THE EVENT OF AN EMERGENCY DIAL 999

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Epilepsy Clinics for those with a learning disability

Service available to people who have epilepsy and a learning disability.

The following clinics are held at:

  • Friday morning - Queen's Medical Centre, Clinic 1
  • Weekly clinics at Highbury Hospital

Call Chrissy Stanfield - 0115 8542248

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Pre-conception and Nurse Led Clinic

The clinic is held every Tuesday afternoon in the Queens Medical Centre clinic 1.

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General and Complex Epilepsy Clinic

Service available to people with general and complex epilepsy.

The clinic is available on the following days:

  • Monday afternoon QMC clinic 2
  • Wednesday afternoon City Hospital clinic 4
  • Friday morning QMC clinic 1

The National Society for Epilepsy information volunteers attend clinic on Monday afternoon (clinic 2) and Friday morning (clinic 1). They aim to provide information about epilepsy and its treatment. It is open to patients and the public. The service does not provide personal medical advice.

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First Seizure Clinic (Dr Antal Szabo)

Service available to people who have had their first seizure.

The clinic is held on a Thursday afternoon at the Queens Medical Centre Ward E12

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Medical Professionals

Because CMT is a long-term condition you are likely to come across a lot of healthcare professionals in your time.

In general, a neurologist a doctor who specialises in understanding and treating problems of the nervous system (neurology) should oversee your overall CMT healthcare and ideally you should see a neurologist once a year.

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Spinal Cord Injury Centres

A list of spinal cord injury centres around the country.

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Nottingham Mobility Centre

The Mobility Centre provides Outpatient Rehabilitation for those with impaired mobility. 

The Mobility Centre is responsible for prescribing and maintaining Artificial Limbs, Orthotics Appliances, Powered and Non-Powered Wheelchairs, Special Seating Systems, Pressure Relief Cushions, Technical Services and Assistive Technology Systems.

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Medical Personnel

A neurologist is a hospital doctor who is specially trained to diagnose disorders of the brain, spinal cord and nerves, and to treat them with medical interventions if appropriate.

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