County Contact Points offer access to a wide range of county council services including trading standards, education, adult social care and health department, environment and policy and resources. They also offer some specialist surgeries for issues such as welfare rights, and internet access.

County Contact Points provide:

- a team of friendly, helpful staff

- a strictly confidential service

- one-to-one advice from one of our trained advisors

- leaflets and forms for all Council services

Tuesdays and Thursdays 9am - 12.30pm and 1pm - 5pm

The County Contact points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

County Contact points have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

Open Monday - Thursday 9am - 5pm / Friday 9am - 4.30pm

The County Contact points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

Monday - Thursday: 9am - 5pm, Friday: 9am - 4.30pm 

Welfare rights advice session on a Monday morning.

County Contact Points offer access to a wide range of county council services including trading standards, education, adult social care and health department, environment and policy and resources. They also offer some specialist surgeries for issues such as welfare rights, and internet access.

County Contact Points provide:

- a team of friendly, helpful staff

- a strictly confidential service

- one-to-one advice from one of our trained advisors

- leaflets and forms for all Council services

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are also held by Welfare Rights.

Friday 9am - 1.00pm

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are also held by Welfare Rights.

every Tuesday 9.00am to 3.00pm

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are also held by Welfare Rights.

Open Monday and Wednesday: 9.30am - 1pm, 1.30pm - 5.30pm

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are also. held by Welfare Rights.

every Thursday: 9am - 12.30pm and 1pm - 4pm

The Customer Service points offer:

• advice and information on all Council services and those of partner organisations
• one-to-one advice from one of our trained and helpful advisors
• confidentiality
• assistance with form completion and verification of documents

All sites have loop systems, provide access in over 100 languages and can arrange for a BSL interpreter to be present if you require.

All are conveniently situated and work in partnership with many organisations including: Borough/District Councils; Primary Care Trusts - to assist with health care enquiries; and the Pensions Service (Department of Work and Pensions) - to offer advice and information on pensions.

Regular advice surgeries are also. held by Welfare Rights.

Wednesday: 9am - 12.30pm and 1pm - 4:30pm. Friday: 9am - 12.30pm and 1pm - 4pm

A brand new FREE and confidential service for older people living in Rushcliffe to help them remain safe, happy and healthy in their own homes.

The Community Outreach Advisor can help older people to access the information, support and services available to them.

What will the customer service centre offer?

A single point of telephone access to council services through a golden number the centre handles customer contact via the telephone, email, fax and post.

Open

Monday to Friday 8am to 8pm

Saturday 8am-12pm

Closed Sundays and Bank Holidays